Last Updated: September 2026
1. Delivery Information
At CBT Tech Shop, we are committed to providing a seamless buying experience, which includes efficient and reliable shipping across South Africa. This page outlines everything you need to know about our shipping and delivery processes to ensure your orders arrive as quickly as possible.
2. Standard Delivery
We offer nationwide delivery across South Africa with the following estimated delivery times:
| Delivery Destination | Estimated Courier Delivery Time |
|---|---|
| Johannesburg, Pretoria Area | 1–3 working days |
| Cape Town, Durban Area | 2–4 working days |
| Outlying Areas | 3–5 working days |
Please note: These are estimates and not guarantees. Actual delivery times may vary depending on courier capacity, weather conditions, and other factors beyond our control.
3. Delivery Charges
We offer the following delivery options:
| Order Value | Delivery Charge |
|---|---|
| Orders | R69 (incl. VAT) |
4. How Our Delivery Process Works
Our delivery process is designed to be as straightforward and transparent as possible. Here’s how it works:
Order Processing
Once you place an order, our team promptly begins the picking and packing process. The time it takes to prepare your order for shipment depends on the items ordered and your payment method. If your order is in stock and payment has been received, we’ll prepare your order for collection and shipment by our couriers in line with the delivery times above.
Shipping Confirmation & Order Tracking
- During checkout: You will be provided with an Estimated Delivery Date based on your order details and delivery destination. This date reflects the most accurate delivery estimate at the time of purchase.
- After Paying: You will receive an Order Confirmation email confirming your order has been accepted and processed.
- Out with Courier: You will receive a Shipment Confirmation email with tracking information. This indicates that your order has been passed onto our courier for delivery.
- Track Your Order: You will receive updates via email or SMS as your order progresses through the shipping stages.
Delivery to Your Door
We work with trusted local couriers to ensure your order arrives safely and on time. Our couriers deliver from Monday to Friday, excluding public holidays. Once your order is out for delivery, you’ll receive a notification with a more precise delivery window.
5. Important Notes
In-Stock Items
The delivery times mentioned above apply to items that are marked as “In Stock” at the time of placing your order. If an item is out of stock, it may take additional time for us to fulfill your order. We will update you immediately with any unforeseen stock outs.
Delivery Delays
While we strive to meet the delivery estimates provided, there are occasional circumstances beyond our control (such as weather conditions, courier delays, protest action, or strikes) that may affect delivery times. Should there be any unexpected delays, we will notify you promptly.
Remote or Rural Areas
For deliveries to outlying or rural areas, please allow for additional delivery time as these regions might not have daily courier services.
Shipment to PO Box Addresses
Only physical addresses within South Africa will be accepted. We do not ship to PO Box addresses.
International Shipping
We unfortunately do not ship to any other country other than South Africa at this time.
6. Same-Day Delivery
For customers in the Johannesburg and Pretoria areas, we offer a same-day delivery service for orders placed before 12:00 PM on weekdays. Additional charges may apply. Please contact us for more information.
7. Collection Options
If you prefer, you may collect your order directly from our store. Please contact us to arrange a collection time.
Collection Address:
[Insert your physical business address here]
8. Risk and Ownership
Risk in the goods passes to you on delivery. Ownership of the goods remains with CBT Tech Shop until payment has been received in full.
9. Customer Responsibility
You are responsible for ensuring that the delivery address provided is accurate and complete. We are not liable for delays or failed deliveries due to incorrect or incomplete address information.
Please ensure that someone is available to receive the delivery at the provided address during business hours. Our couriers will not leave parcels unattended.
10. Contact Us
If you have any questions about our Delivery Policy, please contact us:
CBT Tech Shop
- Email: support@cbttechshop.com
- Phone: +27 87 265 9280
- Website: https://cbttechshop.com
Please include your order number in all correspondence to help us assist you faster.