Terms and conditions - CBT Tech Shop

Last Updated: September 2026

1. Introduction

Welcome to CBT Tech Shop (referred to as “we”, “us”, or “our”). These Terms and Conditions govern your use of our website, cbttechshop.com (referred to as the “Site”), and your purchase of products from us.

By using our Site and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

If you do not agree with any part of these Terms, you should not use our Site or place an order.

2. Definitions

Term	Definition
“We”, “Us”, “Our”	CBT Tech Shop
“You”, “Your”, “Customer”	The user of our Site or purchaser of products
“Site”	cbttechshop.com
“Products”	Goods offered for sale on our Site
“Order”	A request by you to purchase Products from us
“Terms”	These Terms and Conditions

3. Eligibility

By using our Site, you confirm that you:

Are at least 18 years old
Have the legal capacity to enter into a binding contract
Are using the Site for lawful purposes

We reserve the right to refuse service to anyone at our discretion.

4. Products and Pricing

4.1 Product Descriptions

We strive to display our Products accurately, including descriptions, images, and specifications. However, we do not warrant that:

Product descriptions are error-free
Images accurately represent the actual Product
All Products are available in stock

4.2 Pricing

All prices on our Site are in South African Rand (ZAR) and include VAT (Value-Added Tax) where applicable.

We reserve the right to change prices at any time without prior notice. The price charged for an order will be the price displayed at the time of checkout.

4.3 Availability

All orders are subject to availability. If a Product is out of stock, we will notify you as soon as possible and offer a refund or exchange.

5. Orders

5.1 Placing an Order

When you place an order through our Site, you are making an offer to purchase the Products in your cart. We reserve the right to accept or reject your order at our discretion.

5.2 Order Confirmation

Once you place an order, you will receive an order confirmation email. This email is an acknowledgement of your order and does not constitute acceptance of your order.

5.3 Order Acceptance

We will accept your order when we dispatch the Products. At this point, a binding contract is formed between you and us.

5.4 Order Cancellation

You may cancel your order before it has been dispatched by contacting us. If the order has already been dispatched, you will need to follow our Refund and Returns Policy.

6. Payment

6.1 Payment Methods

We accept the following payment methods:

Credit / Debit Cards (Visa, Mastercard, etc.)
Ozow (Secure Payments)
EFT (Electronic Funds Transfer)
Other payment methods as displayed at checkout

6.2 Payment Security

All payments are processed through secure payment gateways. We do not store your credit card information.

6.3 Payment Confirmation

Once payment is received, we will confirm your order and begin processing.

7. Shipping and Delivery

7.1 Delivery Policy

Please refer to our Delivery Policy for detailed information on shipping times, costs, and delivery areas.

7.2 Delivery Times

Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services, weather, or other factors beyond our control.

7.3 Risk of Loss

The risk of loss or damage to Products passes to you upon delivery.

8. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returning Products, refunds, and exchanges.

9. Warranty

All Products sold by CBT Tech Shop are covered by the manufacturer’s warranty, as specified on the Product page.

9.1 Warranty Coverage

Manufacturer’s Warranty: Covers manufacturing defects
Warranty Period: Varies by Product and brand
Exclusions: Physical damage, misuse, unauthorised repairs, normal wear and tear

9.2 Warranty Claims

For warranty claims, please contact us with your order number and a description of the issue. We will assist you with the warranty process.

10. Intellectual Property

All content on our Site, including text, images, logos, and designs, is the property of CBT Tech Shop or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or use any content from our Site without our prior written consent.

11. User Conduct

By using our Site, you agree not to:

Use the Site for any unlawful purpose
Interfere with the operation of the Site
Upload viruses or malicious code
Attempt to gain unauthorised access to our systems
Violate any applicable laws or regulations

12. Limitation of Liability

To the maximum extent permitted by law, CBT Tech Shop shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits or revenue
Loss of data or business interruption
Any damages arising from the use of our Site or Products

Our total liability to you shall not exceed the amount you paid for the Products in question.

13. Disclaimer of Warranties

Our Site and Products are provided “as is” and “as available”. We do not warrant that:

The Site will be uninterrupted or error-free
The Site will be secure
The Products will meet your expectations

14. Indemnification

You agree to indemnify and hold CBT Tech Shop harmless from any claims, damages, losses, or expenses arising from:

Your use of our Site
Your violation of these Terms
Your violation of any third-party rights

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of South Africa.

16. Dispute Resolution

16.1 Informal Resolution

In the event of a dispute, we encourage you to contact us first to resolve the issue informally.

16.2 Formal Resolution

If the dispute cannot be resolved informally, it shall be referred to the appropriate court in South Africa.

17. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review these Terms periodically.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and CBT Tech Shop regarding your use of our Site and purchase of Products.

20. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

CBT Tech Shop