Last Updated: September 2026

1. Information We Collect

When you visit cbttechshop.com, we automatically collect certain information about your device, including:

  • Your web browser type and version
  • Your IP address
  • Your time zone
  • Cookies installed on your device
  • The pages you view and how you interact with the site
  • Referring URLs and search terms

We refer to this as “Device Information.”

When you make a purchase or attempt to make a purchase on our Site, we also collect “Order Information,” which includes:

  • Your name
  • Billing and shipping addresses
  • Payment details (credit card numbers, etc.)
  • Email address
  • Phone number

Collectively, “Device Information” and “Order Information” are referred to as “Personal Information.”

2. How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfil and deliver your orders
  • Process payments
  • Arrange shipping
  • Send invoices and order confirmations
  • Communicate with you about your order

We also use this information to:

  • Screen orders for potential risk or fraud
  • Provide you with relevant information or advertising about our products and services
  • Improve our website and customer experience

We use Device Information to:

  • Help us screen for potential fraud and risk
  • Improve and optimise our website (e.g., by generating analytics about how our customers browse and interact with the site)
  • Evaluate the success of our marketing and advertising campaigns

3. Sharing Your Personal Information

We share your Personal Information with third parties only as necessary to operate our business and provide our services to you. This includes:

  • Payment processors (e.g., to process your payment)
  • Shipping partners (e.g., to deliver your order)
  • Email service providers (e.g., to send you order confirmations and marketing emails)

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except as described in this policy.

4. Your Rights (POPIA Compliance)

As a South African resident, you have certain rights regarding your personal information under the Protection of Personal Information Act (POPIA). These include:

  • The right to access – You may request a copy of the personal information we hold about you.
  • The right to rectification – You may request that we correct any inaccurate or incomplete information.
  • The right to erasure – You may request that we delete your personal information.
  • The right to object – You may object to the processing of your personal information for marketing or other purposes.

To exercise any of these rights, please contact us using the details in Section 11 below.

5. Data Security

We take the security of your Personal Information seriously. We implement a variety of security measures to maintain the safety of your data, including:

  • Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our website
  • Restricted access to personal information to authorised personnel only
  • Regular monitoring and updates to our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it. This allows us to:

  • Fulfil any future orders
  • Provide customer support
  • Comply with legal and accounting obligations

If you wish to have your data deleted, please contact us.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

What are cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, enhance your user experience, and provide information to the website owners.

Types of cookies we use:

  • Essential cookies: These are necessary for the website to function properly. They enable core functionality such as security, shopping cart, and checkout. Our site cannot function properly without these cookies.
  • Performance and analytics cookies: These help us understand how visitors interact with our site. We use tools like Google Analytics to collect anonymous information such as pages visited, time spent, and any errors encountered. This helps us improve our website.
  • Functional cookies: These remember your preferences, such as your language, region, or login details, so we can provide a more personalised experience.
  • Targeting and advertising cookies: These are used to deliver advertisements that are more relevant to you and your interests. They may be placed by third-party advertising networks with our permission. They help us limit the number of times you see an ad and measure the effectiveness of our campaigns.

Third-party cookies:

We may also allow third-party service providers to place cookies on your device for the purposes described above. These include:

  • Google Analytics (for analytics)
  • Facebook / Meta (for advertising and social media integration)
  • WooCommerce (for shopping cart and checkout)
  • Payment gateways (for secure payment processing)

Managing cookies:

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Delete existing cookies
  • Block third-party cookies
  • Clear cookies on exit

Please note that disabling certain cookies may affect the functionality of our website and your user experience.

Do Not Track:

Some browsers offer a “Do Not Track” (DNT) feature. Our site currently does not respond to DNT signals, but you can manage your preferences through your browser settings.

Cookie consent:

When you first visit our site, we display a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by adjusting your browser settings.

8. Third-Party Services

We may use third-party services to operate our business and provide our services. These third parties may have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples include:

  • Payment gateways (e.g., PayPal, PayFast, etc.)
  • Shipping and logistics providers
  • Email marketing platforms
  • Analytics providers

We recommend you review the privacy policies of these third parties.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any updates on this page and indicate the “Last Updated” date at the top.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to report a concern, please contact us:

CBT Tech Shop

We will respond to your request as soon as possible, and no later than 30 days from receipt.